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Function and use of Remote Tank Switch

With the Remote Tank Switch (RTS) accessory you can automatically control filling of remote tanks. The RTS is used where the tank that is being filled is too far away to use a LORENTZ "Tank Full Switch" accessory.

Important: The Remote Tank Switch used with the S1-200 is not compatible with the S1-700 system. The two versions differ in size, and the S1-200 RTS includes hose connection adaptors. Please refer to the respective datasheet for detailed specifications.

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The Remote Tank Switch is installed on the discharge pipe (or hose) close to the pump controller. A float valve (not included) is installed in the tank situated at the end of the discharge line.
The RTS also includes a non-return valve to prevent water flowing back through the pipe into the water source.
The non return valve reduces the pipe refill time when the pump is switching on and off.

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When the tank is empty, the float valve opens, activating the pump through the Remote Tank Switch. If the tank is full, the float valve closes and stops the water flow. This action triggers the controller to stop the pump, via a signal coming from the Remote Tank Switch.
Every 15 minutes, the controller will start to analyze whether the tank needs to be filled or not. (changeable value in S-Connect app).

The following example shows the S1-200, the same fuction also applies to the S1-700.

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Connection to the controller

The Remote Tank Switch accessory connects to the controller input socket marked with the following symbol, which is printed on the housing of the controller.

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Remove the protective cap from the controller’s input socket.

Take the cable with the Remote Tank Switch connector and make sure the pins are properly aligned with the controller socket.

Screw the connector in firmly until it stops turning.

Below is a video showing how to correctly connect the accessory to the controller. (This example shows S1-200, the connection also applies to the S1-700)

Activation

Ensure that the RTS accessory is properly installed and connected to the S1 controller according to the installation manual. Also confirm that the S1 controller and PV installation are wired correctly and that the float valve is installed at the end of the discharge pipe in the tank.

IMPORTANT - The activation of the Remote Tank Switch must be done only through the S-Connect app by following the instructions below:

Activating the RTS in S1-200 systems

IMPORTANT - Make sure to select the correct "Pump end", refer to the article below for more information:

  • Setting the correct pump end size in the app

Follow these steps (see also page 2 of the manual):

Manual for the S1-200 RTS

  • Install and connect all system components.
  • Activate the Remote Tank Switch in the "S-Connect app":
    • Log in to the S-Connect app and select your pump system.
    • Go to "Settings" → "Advanced Settings"
    • Enable "Tank Switch" and select "Remote Tank Switch".
    • The default value of the "Start-up Time" is set for operation at the maximum pump head (see datasheet of "S1-200-HRE"). Adjust this value if your system is running with a lower head.
    • The "Retry Time" can be adjusted if necessary. This determines how often the controller checks, (by default every 15 minutes) whether the tank needs to be refilled.
    • Apply the changes.
  • Switch the S1-200 controller on to resume normal pump operation.
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Activating the RTS in S1-700 systems

The pipework must be filled with water once during initial installation to ensure proper RTS functionality. To do this, follow these steps (see also page 2 of the manual):

Manual for the S1-700 RTS

  • Install and connect all system components.
  • Switch on the S1-700 controller and allow the pump to run until the riser pipes are filled with water and the water has reached the tank. This needs to be done once at initial installation before the remote tank switch is activated in the S-Connect app.
  • Switch off the controller.
  • Activate the Remote Tank Switch in the "S-Connect app":
    • Log in to the S-Connect app and select your pump system.
    • Go to "Settings" → "Advanced Settings"
    • Enable "Tank Switch" and select "Remote Tank Switch".
    • The "Start-up Time" is pre-set to 10 seconds and does not need adjustment.
    • The "Retry Time" can be adjusted if necessary. This determines how often the controller checks, (by default every 15 minutes) whether the tank needs to be refilled.
    • Apply the changes.
  • Switch the S1-700 controller back on to resume normal pump operation.
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Further reading

  • Managing sensor inputs and accessories with the S-Connect app

Troubleshooting

Event in the appBehavior of the LEDs in the controllerWhat is happening?How do I troubleshoot the event?What happens next?
LED GreenLED Red
Remote tank switchFlashingSolid
  • The Remote Tank Switch accessory is installed and has detected a full tank. A float valve installed at the tank, located at the end of the discharge line, has closed.
  • Check the water level and confirm the tank is actually full.
  • Check that the float valve is installed correctly at the tank and that it is effectively closed.
  • The RTS monitors the water flow in the hose (or pipe) and, based on this, sends signals to the controller to run or stop the pump. The controller performs periodic starts every 15 minutes (or according to the Retry Time value set in the app) to check the water flow. When the tank is no longer full, the float valve opens and the pump restarts automatically.
Sensor Error Remote Tank SwitchFlashingSolid
  • The Remote Tank Switch accessory is clogged or damaged.
  • Inspect the Remote Tank Switch for clogging. Follow the inspection and cleaning steps described above on this webpage, and check for any damage.
  • If the Remote Tank Switch is not damaged, it will work properly once it has been cleaned and reinstalled.
  • If it is damaged, contact your authorized distributor to replace the Remote Tank Switch.
Low power 1, 2FlashingFlashing
  • A Remote Tank Full Switch accessory is installed, but the "Low power 2" event prompts before the controller identifies a full tank.
  • If a Remote Tank Switch is installed and the system operates at a low total dynamic head (TDH) compared to the maximum head of the pump (see datasheet "S1-200" or "S1-700"), the pump might stop with a "Low power" error due to the closed float valve before the controller starts to evaluate the "Remote Tank Switch" event. To resolve this, reduce the default value for the “Start-up time” in the S-Connect app: Go to Settings → Advanced Settings → Tank Switch → Remote Tank Switch → adjust the Start-up time to a lower value.
  • The controller will retry every 2 minutes automatically. You can also restart it manually by toggling the switch off and on.

Further reading

  • Cleaning and troubleshooting the remote tank switch

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